Frequently Asked Questions by Homeowners [F.A.Q.]

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What’s a Service Seeking Engine and how does it benefit me?

It takes a village to turn a house into a home. And with this line stamped in our heads, we’re excited to announce a new way for local professionals and homeowners to discover and connect with each other. With our Service Seeking Engine, you can match with and send requests to home-improvement professionals around Malta & Gozo.

How do I use the Service Seeking Engine?

After you select the service you’re looking for and answer some questions about your needs, our engine will send requests for quotations directly to the relevant professionals. Professionals who agree to your request will then send you a quotation and contact details within 72 hours.

Click here for a brief but easy step-by-step walkthrough.

To get started and send a request, hit here.

Is it really *truly* free?

Using our platform to find and connect with local professionals and brands is entirely free.

House.mt does not earn a commission on the work the professional or expert provides to you. All your money goes to the PRO or BRAND you choose to place business with.

Yes, that means you’ll still have to pay the pro once the work’s done! We’re there for the matchmaking, the rest is up to you!

How do you use the information I provide?

The answers you provide us will be sent via email to professionals who can provide services you’re looking for. The more detailed the information you provide to us, the likelier it is that you get contacted by the professionals or brands most suitable for your needs.

Do I have to answer all the questions?

No, if you don’t know the answer to a question. Hit enter or select ‘Continue’ (on the bottom right corner of the screen).

What are the benefits of signing up as a Homeowner?

Time is precious, so we want you to whizz through our questions without difficulty or repetition. When you register as a Homeowner, our system will collect your name and email. This means you won’t have to input these two details when making a request in the future.

How long does it take until someone answers my requests?

Pros get a time window of around three days to check if they’d like to do the work you’ve asked for and reply or call you back. You’ll only hear from professionals who have read what you want and so know for sure they can do the work you need!

What if I don’t hear from anyone?

Every day, more and more home improvement professionals are registering to our system. But, as our Service Seeking Engine is still in its infancy, there may be no professionals who can deliver your request.

From our end, we’ll keep working to invite more home improvement professionals to register with our platform. While we do so, you can follow our blog to stay up to date with who’s currently using the engine, which professionals are signing up and more.
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